Refund Policy
Last updated: 20/11/2025
1. Digital Nature of Services
Kundli Online provides instant, digital, AI-generated astrology services, which are non-returnable and non-reversible. Once a report or prediction is delivered, the service is considered consumed.
2. No Refunds
We do not offer refunds for:
- Purchased kundli reports
- AI-based readings
- Subscription plans already used
- Wrong birth details entered by the user
Please double-check your input details before proceeding.
3. Exceptions
Refunds may be issued only under the following conditions:
- Duplicate payment detected
- Payment charged but service not delivered
- Accidental multiple transactions
For such cases, users must contact support within 3 days of the issue.
4. Processing Time
Approved refunds will be processed within 5-10 business days, depending on the payment method and bank policies.
5. Contact Us
If you have any questions about our Refund Policy, please contact us at:
Email: Kundli.online@outlook.com