Refund Policy

    Last updated: 20/11/2025

    1. Digital Nature of Services

    Kundli Online provides instant, digital, AI-generated astrology services, which are non-returnable and non-reversible. Once a report or prediction is delivered, the service is considered consumed.

    2. No Refunds

    We do not offer refunds for:

    • Purchased kundli reports
    • AI-based readings
    • Subscription plans already used
    • Wrong birth details entered by the user

    Please double-check your input details before proceeding.

    3. Exceptions

    Refunds may be issued only under the following conditions:

    • Duplicate payment detected
    • Payment charged but service not delivered
    • Accidental multiple transactions

    For such cases, users must contact support within 3 days of the issue.

    4. Processing Time

    Approved refunds will be processed within 5-10 business days, depending on the payment method and bank policies.

    5. Contact Us

    If you have any questions about our Refund Policy, please contact us at:
    Email: Kundli.online@outlook.com